Shipping policy
Free Shipping Policy for Orders within the US
At Todicamp.com, we are pleased to offer FREE standard shipping on all orders within the United States.
Eligibility
- All orders placed on our website with a delivery address within the United States are eligible for free standard shipping.
- Free shipping applies to standard shipping only and does not apply to expedited or express shipping options.
Order Processing
- Orders are typically processed within 1-2 business days.
- You will receive an email confirmation with a tracking number once your order has been shipped.
- Standard shipping typically takes 3-5 business days for delivery.
Exceptions
- Free shipping does not apply to orders shipped to P.O. Boxes, APO/FPO addresses, or U.S. territories.
- Free shipping does not apply to oversized or heavy items, as additional shipping charges may apply.
- Free shipping does not apply to orders that include pre-order items.
Please, be aware that we use shipping providers' order status updates as proof of receiving the order. Status "Delivered" will mean that you received the order. You are responsible for the accuracy of the address and delivery details provided.
International Shipping Policy
At Todicamp, we are pleased to offer international shipping to customers worldwide.
Eligibility
- We ship to most countries worldwide, but please note that we do not ship to all countries.
- If your country is unavailable during checkout, please contact us, and we will do our best to accommodate your request.
Shipping Rates
- Shipping rates will be calculated at checkout based on the weight and dimensions of your order and the destination country.
- You will have the option to select a standard or expedited shipping option.
- Please note that customs may apply additional taxes and duties in your country, which are the responsibility of the customer to pay.
Order Processing
- Orders are typically processed within 1-2 business days.
- You will receive an email confirmation with a tracking number once your order has been shipped.
- Standard shipping typically takes 7-14 business days for delivery, but times may vary depending on the destination country and customs processing.
- Expedited shipping typically takes 3-5 business days for delivery, but times may vary depending on the destination country and customs processing.
Exceptions
- We do not ship to P.O. Boxes for international orders.
- We do not ship to countries under economic sanctions or embargos imposed by the US government.
- Oversized or heavy items may require additional shipping charges.
Please note that this international shipping policy applies only to orders outside the United States. If you have any questions or concerns about your order, please contact our customer service team at support@todicamp.com.
Please be aware that Import taxes, customs duties, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be before buying.